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Interpersonal and managerial skills development training

Interpersonal and managerial skills development training

This training is designed for individuals and entire teams in need of:
  • New skills and opinions on defined topics
  • Principal skills and knowledge development to excellence
The training is used for the development of specific skills and knowledge and helps improve and increase efficiency in work with the external and internal clients.

Training is organised interactively with maximum active involvement of participants. It applies experiential method, self-definition through own experiences. Training includes:…
  • Theoretical basics
  • Training of model situations coupled with feedback
  • Controlled exchange of experiences
  • Group and individual work on case studies
  • Hand-out available and used by the participants throughout the training
  • Video training and video analysis

DEVELOPMENT OF INTERPERSONNEL SKILLS:

  • Efficient communication
  • Telephone communication
  • Conflict resolution
  • Stress management
  • Efficient team cooperation
  • Assertivity

DEVELOPMENT OF MANAGERIAL SKILLS:

  • Management and leadership of individuals
  • Development and management of teams
  • Motivation of subordinates
  • Time management and stress management
  • Delegation
  • Change management
  • Meeting management
  • Presentation skills
  • Organisation of assessment-motivation interviews
  • Project management

DEVELOPMENT OF SPECIAL SKILLS

  • Sales skills
  • Project management